Neighbourhood Card Terms and Conditions
These terms and conditions (“Terms”) govern the entire Neighbourhood Card Scheme (the “Scheme”) and the use of the Neighbourhood Card. Any membership of or participation in the Scheme or use of the Neighbourhood Card will be treated as acceptance of these Terms.
These Terms set out the terms of the agreement between Shaftesbury Carnaby PLC and Shaftesbury Soho Limited (together, “Shaftesbury”), the participating retailers and holders of the Neighbourhood Card. Shaftesbury reserves the right to amend these Terms from time to time.
The Neighbourhood Card is free of charge for Carnaby and Soho residents and/or those who work in Carnaby or Soho. All members of the Scheme must be aged 18 years or over.
The Neighbourhood Card is only valid in Carnaby and Soho branches of participating retailers. Details of participating retailers and restaurants can be found on the Carnaby website, https://www.carnaby.co.uk/neighbourhoodcard and the Soho website, https://www.thisissoho.co.uk/neighbourhoodcard. The list of participants is subject to change from time to time, without notice. Please check either of the above pages for current participants.
Holders of a Neighbourhood Card may receive 10% off the full purchase price in participating retailers (and any other benefits as notified to the members from time to time) on showing their Neighbourhood Card at the point of purchase
To apply for a Neighbourhood Card, please visit https://www.carnaby.co.uk/neighbourhoodcard and https://www.thisissoho.co.uk/neighbourhoodcard and complete the application form. Once you have received a confirmation notification, your Neighbourhood Card can be collected from Sister London, 46a Carnaby Street, London W1F 9PS during office hours Monday-Friday (9am-6pm only). Please bring a copy of the confirmation notification with you for validation.
The Neighbourhood Card must be presented at the time of purchase and is only applicable for in-store purchases.
The Neighbourhood Card may only be used by the authorised signatory. Cardholders may be asked to provide proof of identity at the time of purchase.
The Neighbourhood Card can only be used on full priced merchandise and cannot be used in conjunction with any other offers or card schemes.
Where you request a refund (under the terms and conditions of the retailer’s refund policy) in relation to a purchase made with a Neighbourhood Card, you must present your Neighbourhood Card.
The Neighbourhood Card does not guarantee entry into the premises of any participating retailer. Management of participating premises reserve the right to refuse admission.
The Neighbourhood Card remains the property of Shaftesbury at all times and Shaftesbury reserves the right to withdraw the Neighbourhood Card scheme at any time and for any reason. In the event of such withdrawal, Shaftesbury will confirm the last date for use of the Neighbourhood Card on carnaby.co.uk and thisissoho.co.uk.
Your Neighbourhood Card may be cancelled at any time for reasons including, but not limited to, fraud or a breach of these terms. You will be notified by email in the event that your Neighbourhood Card is cancelled, such notification taking effect immediately.
It is your responsibility to notify firstname.lastname@example.org of any change of name, address and e-mail.
In the event of loss of your Neighbourhood Card you will be responsible for notifying email@example.com, who will issue you with a replacement Neighbourhood Card on proof of membership.
Neighbourhood Cards cannot be transferred, bought, sold or in any way traded.
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
A person who is not a party to these Terms shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Terms, but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.
Individual Offers and Terms and Conditions
Offer not compatible with our internal offers, not available on drinks only - food must be ordered, available for tables of 4 max
Ongoing 15% discount
Available on barber services only, not valid on product
Discount valid on fully price products only. (excluding gift cards, treatments, third party items and not in relation to any current offers or discounts)
Carnaby Street Dental Practice
10% off all dental treatments.
Ongoing 20% discount for Neighbourhood Cardholders
10% discount and free eye tests for cardholders.
10% only available 7am - 6pm Monday to Friday
Not vaild on groups of above 8 people.
20% off food only, Monday - Sunday 1pm - 5pm to Neighbourhood Cardholders, not available in conjunction with any other offers.
50% off RRP on first months membership. Offer includes all membership types; H2 Bike Park, H2 Fitness, H2 unlimited. Promo code HALFP50 must be entered when joining online.
10% on non-discounted menus anytime 7 days a week (A La Carte), 15% Monday - Friday lunch time from 11:30am-4:00pm (A La Carte). Cannot be used with any discounted items or special offers. Only for A La Carte menu. Cannot be used with other vouchers. Limited to availability.
20% off all year
Discount not valid on the Viva Glam collection and cannot be used in conjunction with other offers.
Offer valid Monday's & Tuesday's between 5.30pm - 7pm.
Mission, RSVP and Rock LTD watches are excluded.
Ongoing 15% off.
RS No 9 Carnaby
Offer not valid on limited edition products and collaborations
Not valid in conjunction with any other offer, discount or set menu
10% discount valid Monday - Thursday, 10am-5pm only.
Ongoing Neighbourhood Card offer - waiving the membership joining fee for cardholders
Not valid for tables of more than 6 people.
As a Neighbourhood Cardholder you receive a discount of 20% off all triyoga classes – yoga, meditation, Pilates and barre. This discount applys to unlimited monthly memberships as well as all class pass bundles (20, 10, 5 or 1 class passes). Purchase in centre.
Ongoing 15% discount
Whyte & Brown
We reserve the right to occasionally run alternative offers which the Neighbourhood Card cannot be used in conjunction with.